Apple’s MacBook Professional 16-inch reportedly suffers from a glitch meaning some customers are discovering that the laptop computer isn’t charging up correctly utilizing the MagSafe connection in a single explicit state of affairs.
As MacRumors (opens in new tab) flagged, what’s purportedly occurring right here in accordance with experiences from affected customers on Reddit (opens in new tab) (and the tech web site’s personal boards) is that the MacBook Professional is failing to cost when it’s absolutely shut down.
It’s essential to notice that this can be a particular state of affairs whereby the laptop computer is turned off (with the lid closed) after which the MagSafe cable is linked, at which level in problematic cases it simply flashes amber (full with the charging sound impact) and doesn’t cost the battery. If, nonetheless, the charger is attached whereas the MacBook Professional is turned on, and then the pocket book is turned off, it’ll cost usually.
As MacRumors factors out, whereas Apple has a help doc for situations the place a flashing amber gentle happens when charging, that piece of assist doesn’t appear to make any distinction for these reported fails.
Evaluation: Hopefully only a software program bug, maybe?
So, what’s occurring right here in accordance with experiences from affected MacBook homeowners? And extra importantly, are there any solutions for a repair?
The unique poster of the above Reddit thread notes that Apple tech help offered a decision, which labored, however solely quickly. They declare that the help crew acknowledged that Apple is “conscious of the problem and investigating”, and have been suggested as a workaround to cost in sleep mode, or with the lid open, or as famous above, to connect the MagSafe charger earlier than shutting down the pocket book.
The very first reply on that thread complains about the very same concern, and observes that Apple goes to switch their MacBook Professional 16-inch (following varied diagnostic assessments being run by the person).
Of the replies within the MacRumors thread on the matter, varied affected homeowners have theorized that it’s a macOS software program bug, and in addition associated to when quick charging kicks in (curiously, the declare is should you use one other charger apart from the 140W mannequin that comes with the MacBook Professional, you gained’t get quick charging or this bug).
There’s hope then, if Apple is certainly investigating the problem as advised, {that a} repair might be within the pipeline with a macOS replace.
For now, we have reached out to Apple for remark.
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