Google says bug with Groups and Android could cause 911 calls to fail

Final week, a Reddit person reported that they weren’t in a position to name 911 utilizing their Pixel 3 and later stated they have been working with Google help to determine the problem. Yesterday, Google introduced what was responsible for the problem in a reply to the publish: an “unintended interplay between the Microsoft Groups app and the underlying Android working system” (through 9to5Google).

In its remark, Google says that the bug occurs when somebody is utilizing Android 10 or later and has Groups put in however isn’t logged into the app. The corporate says that Microsoft can be releasing an replace to Groups “quickly” to forestall the problem and that there’s an replace to Android coming January 4th.

In case you’re working Android 10 or above and aren’t logged into Groups, uninstall it

Evidently, you need to uninstall Groups till the replace is accessible if you happen to’re not planning on logging into the app. You probably have logged into it at one level however don’t use it incessantly, you also needs to go forward and double-check that you simply’re nonetheless logged in as nicely. Although the bug was reported on the Pixel subreddit, Google recommends that you need to preserve a watch out for the Groups replace if in case you have “any Android gadget” working Android 10 or up.

As many commenters identified, it’s a bit regarding that any app could make it so you’ll be able to’t contact emergency companies. Google does say it’s solely acquired one report about this bug, but it surely’s a reasonably area of interest set of circumstances that trigger the bug (there’s actually no motive to have Groups put in if you happen to’re not logged into it). If it had been a extra frequent interplay, it may’ve actually brought about issues.

Google says it’ll replace its Reddit remark when the Groups replace is rolled out.

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